Cancellation Policy

At Brassya, we understand that plans can change. If you need to cancel your order, we make it easy — just let us know within 24 hours of placing your order.

How to Cancel Your Order

To cancel your order, please email us at support@brassya.com within 24 hours after completing your purchase.

If your order has not yet been processed or shipped, we’ll issue a full refund to your original payment method.
If more than 24 hours have passed or the order has already been shipped, we’re unable to cancel it. However, you may still be eligible for a return or exchange under our Return & Refund Policy.

Once your cancellation request is received, our team will review it and confirm by email.

Need Help?

If you have any questions about canceling or modifying your order, contact us anytime at:
📧 support@brassya.com