We specialize in luxury brass faucets, pendant lights, and custom-made brass home fixtures — each piece handcrafted with precision to bring timeless Moroccan craftsmanship and contemporary design into your home.

Yes, most of our items are handcrafted by skilled Moroccan artisans using solid brass and traditional methods.

Each product may have slight variations that make it truly one-of-a-kind.

Absolutely! At Brassya, we create custom designs, finishes, and sizes upon request.

Simply email us your idea or inspiration photo at support@brassya.com, and our team will bring your vision to life.

We offer several finishes including unlacquered brass, brushed brass, polished brass, black, and antique bronze.

Each finish can be customized to suit your interior design style.

Most in-stock items ship within 5–10 business days.

For custom or handmade pieces, production takes approximately 2–4 weeks, followed by 10–18 days for worldwide delivery via DHL or FedEx.

You’ll receive a tracking number once your order ships.

Yes! We provide worldwide shipping with trusted couriers such as DHL, FedEx, and UPS.

We also offer Free Shipping on most orders. Duties and taxes may apply depending on your country’s import regulations.

We accept all major credit and debit cards, PayPal, Apple Pay, and Shopify Payments.

All transactions are SSL secured and PCI compliant for your safety.

Use this text to answer questions in as much detail as possible for your customers.

Absolutely. Our website uses 256-bit SSL encryption — the same standard used by major banks.

Your personal and payment information is completely safe and never shared with third parties.

We offer a 30-day return policy from the day your order arrives.

To be eligible, your item must be unused and in its original packaging.

Read the full details on our Return & Refund Policy.

Yes, you can cancel your order within 24 hours of purchase for a full refund — as long as it has not yet shipped.

After 24 hours or once the item is shipped, cancellations are not possible.

Please contact us immediately at support@brassya.com for assistance.

If your item arrives damaged or defective, please email us within 48 hours of delivery with photos of the issue.

We’ll arrange a replacement or full refund right away.

Unlacquered brass develops a natural patina over time — this is part of its charm!

To maintain the shine, simply polish with a brass cleaner or a mix of lemon and baking soda.

If you prefer the aged look, you can leave it to patinate naturally.

Yes, all our products come with a 1-year warranty covering any manufacturing defects.

This does not cover damage caused by improper installation, use, or maintenance.

You can reach us anytime via:

📧 Email: support@brassya.com

💬 Live Chat: Available 24/7 at the bottom-right corner of our website

Because we combine authentic Moroccan craftsmanship with modern design and global standards.

Each piece is made to order, with attention to detail, durability, and timeless beauty — ensuring your space stands out with elegant brass artistry.